Terms and conditions
Terms and Conditions
Article 1 – Definitions
In these General Terms and Conditions, the following terms are defined as follows:
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Withdrawal Period: The period within which the consumer may exercise their right of withdrawal;
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Consumer: A natural person who is not acting in a professional or business capacity and who enters into a distance contract with the entrepreneur;
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Day: Calendar day;
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Ongoing Contract: A distance contract for a series of products and/or services, where the delivery or acceptance obligation is spread over a certain period;
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Durable Medium: Any device that enables the consumer or entrepreneur to store personally addressed information so that it can be accessed and reproduced unaltered in the future;
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Right of Withdrawal: The consumer's option to withdraw from the distance contract within the withdrawal period;
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Entrepreneur: A natural or legal person who offers products and/or services to consumers at a distance;
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Distance Contract: A contract concluded within the framework of a system organized by the entrepreneur for the distance selling of products and/or services, whereby one or more techniques for remote communication are used up to the conclusion of the contract;
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Remote Communication Technology: A means that can be used to conclude a contract without the consumer and the entrepreneur being in the same place at the same time;
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General Terms and Conditions: These General Terms and Conditions of the entrepreneur.
Article 2 – Identity of the Entrepreneur
Cavonier Paris, based in Rotterdam, with an office at Troubadourlaan 57, Rotterdam, Email: info@cavonier.uk, registered with the Dutch Chamber of Commerce under number 87545136, facilitates contracts for the supply of products from suppliers via the website.
Article 3 – Applicability
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These General Terms and Conditions apply to all offers of the entrepreneur as well as all distance contracts and orders between the entrepreneur and the consumer.
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Before concluding a distance contract, the text of these General Terms and Conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will indicate, before concluding the distance contract, that the General Terms and Conditions can be inspected at the entrepreneur’s premises and will be sent to the consumer free of charge upon request.
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If the distance contract is concluded electronically, the text of these General Terms and Conditions may be made available to the consumer electronically before the contract is concluded, in a manner that allows the consumer to store it on a durable medium. If this is not possible, it will be indicated before the contract is concluded where the General Terms and Conditions can be accessed electronically, and they will be sent to the consumer electronically or otherwise upon request, free of charge.
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If, in addition to these General Terms and Conditions, specific product or service terms apply, paragraphs 2 and 3 apply accordingly, and in case of conflicting conditions, the consumer may invoke the most favorable provision.
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If any provision of these General Terms and Conditions is found to be invalid or void at any time, the contract and the remaining provisions of these General Terms and Conditions shall remain unaffected. The invalid or void provision will be replaced by a provision that closely resembles the intent of the original provision.
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Situations not covered by these General Terms and Conditions shall be assessed in accordance with the spirit of these Terms and Conditions.
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Any ambiguities regarding the interpretation or content of one or more provisions of our Terms and Conditions shall be interpreted in accordance with the spirit of these Terms and Conditions.
Article 4 – The Offer
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If an offer has a limited validity period or is subject to conditions, this will be explicitly stated in the offer.
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The offer is non-binding. The entrepreneur is entitled to modify and adjust the offer.
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The offer contains a complete and accurate description of the offered products and/or services. The description is sufficiently detailed to enable the consumer to make a proper assessment of the offer. If the entrepreneur uses images, these must accurately represent the offered products and/or services. Obvious errors or mistakes in the offer are not binding on the entrepreneur.
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All images, specifications, and data in the offer are indicative and cannot be grounds for compensation or contract termination.
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Product images are a true representation of the offered products. However, the entrepreneur cannot guarantee that the displayed colors exactly match the actual colors of the products.
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Each offer contains sufficient information to make it clear to the consumer what rights and obligations are attached to accepting the offer. This includes, in particular:
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The price, excluding customs duties and import VAT, which are the customer's responsibility. The postal or courier service applies the applicable special regulations for import into the EU destination country. The postal or courier service collects VAT (and any applicable customs duties) from the recipient of the goods;
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Any shipping costs;
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How the contract will be concluded and what actions are required;
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Whether or not the right of withdrawal applies;
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The method of payment, delivery, and contract execution;
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The period for accepting the offer or the period within which the entrepreneur guarantees the price;
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The tariff for remote communication if the cost of using remote communication technology is calculated on a different basis than the basic rate for the used means of communication;
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Whether the contract will be archived after its conclusion, and if so, how the consumer can access it;
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How the consumer can check and correct the data provided under the contract before its conclusion;
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The languages, other than Dutch, in which the contract can be concluded;
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The codes of conduct the entrepreneur adheres to and how the consumer can view these codes electronically; and
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The minimum duration of the distance contract if it concerns a continuous transaction.
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Optional: available sizes, colors, materials.
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Article 5 – The Contract
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The contract is concluded, subject to the provisions of paragraph 4, at the moment the consumer accepts the offer and complies with the associated conditions.
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If the consumer has accepted the offer electronically, the entrepreneur will immediately confirm receipt of the offer acceptance electronically. As long as the receipt of this acceptance has not been confirmed by the entrepreneur, the consumer may dissolve the contract.
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If the contract is concluded electronically, the entrepreneur will take appropriate technical and organizational measures to secure the electronic data transfer and ensure a secure web environment.
Article 6 – Sale
Products purchased during promotional sales, clearance events, or at a discounted price are excluded from the right of withdrawal and cannot be returned or exchanged, unless they are received damaged or defective.
By accepting these Terms and Conditions at checkout, the consumer acknowledges and agrees to this exception regarding discounted products.